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Contact us about warranty

RMA Form

Please complete in full the form below. Alternatively you can request a paper copy by phoning 0118 9748400 or email to The returns department will respond with a RMA number. The RMA number must be clearly labelled on the outside of the box and a printed copy of your returns form inside with the faulty equipment.

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Customer Details

Purchase Details

Please Note: Only items received in a satisfactory condition and within 30 days of RMA being issued will be processed. All disks, manuals, accessories, backplates and original packing where applicable must be included. Anything incomplete will not be actioned until all parts are returned. Missed or refused collections will be charged at £15 + vat. There is an administration charge incurred for items which after testing prove not to be faulty of £20 + vat plus delivery costs before being returned to you.



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